Frequently Asked Questions

What materials are your fixtures made of?

Our fixtures are made of 304 stainless steel, known for its durability, corrosion resistance, and modern look.

Do you offer a warranty on your products?

Yes, we offer up to 10 years of warranty on leakages and moving parts. Just present your invoice for claims.

Can I get a refund if I’m not satisfied with the product?

We do not offer refunds, but you can exchange the item or receive store credit to select another product of the same value.

Do you ship nationwide?

Yes, we provide nationwide shipping across the Philippines.

Where can I view your products in person?

Our products are available at multiple locations, including CW and MC Home Depot branches in Ortigas, Alabang, Balintawak, Imus, and Taytay.

Can I place an order online?

Yes, you can order through our website or by sending us a direct message on our social media pages.

Do your fixtures come with accessories?

Yes, select products include essential accessories to complete your kitchen or bathroom setup.

Can I request custom fixtures?

Yes, we offer customizations. You can request a quote over the phone, in-store, or through our website.

How can I claim a warranty?

Simply present your invoice at the store where you made your purchase or contact us online for assistance.

Do you offer installation services?

We currently do not offer installation services, but our team can recommend trusted professionals in your area.